Our orders are normally delivered by FedEx or Hermes, depending on your location and the service that you select. For FedEx deliveries, a signature is normally required on delivery but if you're not in, the driver may locate a safe place to leave your parcel, or leave it with a neighbour. A card will left notifying you if your parcel has been left in a safe place, with a neighbour or if it has been returned to the depot for delivery another day (or for your collection if you prefer).
If you have a query about the delivery of an order that you've already placed, don't hesitate to call us on +44 (0) 333 344 3431 or email email@example.com so that we can help you out. To calculate the cost of delivery for both UK and International orders, please add the products to your basket and choose the 'Estimate Shipping & Taxes' option.
For UK orders, we offer a Next Working Day service (if your order is placed by 1pm) and a standard 3-5 working day option. For International orders, deliveries take 3-5 working days.